Privacy Policy

Finesse Care (GVB Luxury UG) Privacy Policy

This privacy policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.finesse-care.com (the “Site”).

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we gather information about the specific web pages or products you view, referral sources such as websites or search terms, and details about how you interact with the Site. This automatically collected data is referred to as “Device Information.” We collect Device Information through technologies such as:

• Cookies: Data files placed on your device or computer that often include a unique anonymous identifier. For details about cookies and how to disable them, visit All About Cookies.
• Log Files: Track actions on the Site and collect data such as your IP address, browser type, ISP, referring/exit pages, and time/date stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to log information about how you browse the Site.

Additionally, when you make or attempt to make a purchase, we collect certain information from you, including your name, billing/shipping address, payment information (e.g., credit card details), email, and phone number. We refer to this information as “Order Information.”

“Personal Information” in this policy refers to both Device Information and Order Information.

How We Use Your Personal Information

• Order Fulfillment: To process payments, arrange shipping, and provide you with order confirmations or invoices.
• Communication: To reach out to you regarding your purchase or inquiries.
• Fraud Prevention: To screen for potential risks or fraud.
• Marketing: When aligned with your preferences, to send updates or promotions related to our products and services.

Device Information helps us improve and optimize the Site by understanding browsing behaviors, evaluating the success of marketing campaigns, and detecting potential fraud (especially via IP addresses).

Sharing Your Personal Information

To provide our services, we share your data with trusted third parties, such as:

• Shopify: Our e-commerce platform (Read their privacy policy here).
• Google Analytics: Helps us understand Site usage (Learn more) and allows you to opt-out (Opt out here).

We may also share personal information to comply with legal obligations, respond to legal requests (e.g., subpoenas), or protect our rights.

Behavioral Advertising

Your information may be used to provide targeted ads or marketing material. For details, visit the Network Advertising Initiative’s guide.

Opt out of targeted ads here:

• Facebook: Ad Preferences
• Google: Ad Settings
• Bing: Ad Choices

For additional opt-out options, visit the Digital Advertising Alliance’s portal.

Do Not Track

Our Site does not alter its data collection practices when a Do Not Track signal is received from your browser.

Your Rights

If you are an EU resident, you have the right to:

• Access personal data we hold about you.
• Request corrections or updates.
• Request deletion of your personal data.

To exercise these rights, contact us using the information below.

Data Retention

We retain Order Information for our records unless you request its deletion.

Changes to This Policy

We may update this privacy policy periodically to reflect operational, legal, or regulatory changes.

Contact Us

For questions about our privacy practices or to file a complaint, please contact us via email or postal mail:

Email: gb@finesse-care.com

Registered Address:

GVB Luxury UG

Hauptstraße 134, 51143 Köln, Germany